Shipping policy
Shipping Policy
Last Updated: May 31, 2026
Welcome to Hypership Store. This Shipping Policy outlines how we process, ship, and deliver orders placed through our store.
By placing an order with Hypership Store, you agree to the terms outlined below.
Order Processing
-
Orders are typically processed within 1–3 business days after successful payment confirmation.
-
Orders are not processed, shipped, or delivered on Sundays or public holidays.
-
During periods of high order volume, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
-
Within India: 3–10 business days
-
Remote or rural areas: Delivery may take additional time depending on courier availability.
Delivery times are estimates only and are not guaranteed.
Shipping Charges
-
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
-
Promotional offers such as free shipping may be available from time to time and are subject to specific terms.
Order Tracking
Once your order has been shipped, you may receive a tracking number via email, WhatsApp, or other available communication channels.
Tracking information may take up to 24–48 hours to become active after shipment.
Delayed Deliveries
While we work with trusted courier partners, delivery delays may occur due to:
-
Weather conditions
-
Natural disasters
-
Public holidays
-
Transportation disruptions
-
Incorrect shipping information provided by the customer
-
Other circumstances beyond our control
Hypership Store is not responsible for delays caused by courier services or unforeseen events.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address, phone number, or other shipping information is provided:
-
Delivery delays may occur.
-
Additional shipping charges may apply.
-
We may not be able to issue refunds for orders lost due to incorrect customer-provided information.
Lost or Undelivered Packages
If your package appears to be lost or has not been delivered within the expected timeframe, please contact us.
We will work with the courier service to investigate the issue. Resolution times may vary depending on the courier's investigation process.
Damaged Packages
If you receive a damaged package or product, please contact us within 48 hours of delivery.
To support your claim, you may be required to provide:
-
Clear photos of the package and product
-
Order details
-
A complete, uninterrupted unboxing video showing the sealed package, shipping label, and product condition upon opening
Claims submitted without sufficient evidence may not qualify for replacement or refund.
International Shipping
Currently, international shipping availability may vary depending on the product and destination. Any applicable shipping charges, customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
-
Email: hypership01@gmail.com
-
WhatsApp: +91 8129254307
-
Instagram: @hypership.store
We appreciate your trust in Hypership Store and will do our best to ensure a smooth delivery experience.